Terms and Conditions

Effective Date: 1/01/2022

Welcome to Covenant Lab Services DBA Covenant Certified Solutions (hereafter referred to as "Covenant Certified Solutions"). By accessing or using our website or services, you agree to the following terms and conditions:

1. Company Information

Covenant Lab Services DBA Covenant Certified Solutions
7402 N 56th Street STE 355, Tampa, Florida 33617

2. Use of Services

Eligibility: You must be 18 years or older to use our services.
Accuracy: You agree to provide accurate and complete information when booking services or making inquiries.
Prohibited Use: You may not use our services for any unlawful purpose or in violation of these terms.

3. Service Agreement

Scope of Services: Covenant Certified Solutions provides business and workforce services, including but not limited to biometric screenings, background checks, mail services, and consulting.
Booking Policy: Services must be booked through our online platform or by contacting us directly. Full payment may be required at the time of booking.
Cancellation Policy: Cancellations or rescheduling requests must be made at least 24 hours in advance to avoid a cancellation fee. Refunds are subject to our cancellation policy terms for each specific service type.

4. Payment Terms

Pricing: All prices are listed in USD and are subject to change without notice.
Payment Methods: Accepted methods include credit/debit cards, and other payment gateways listed on our website.
Late Payments: Unpaid balances may incur additional fees.

5. Intellectual Property

All content on this website, including text, images, and trademarks, is the intellectual property of Covenant Certified Solutions and may not be reproduced or used without written consent.

6. Limitation of Liability

Covenant Certified Solutions is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or website.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Florida.

8. Changes to Terms

Covenant Certified Solutions reserves the right to update these terms at any time. Changes will be posted on this page with an updated effective date.

9. Contact Information

For questions or concerns about these terms, contact us at:
Email: info@covenantlabservices.com
Phone: (813) 449-0997

Privacy Policy

Effective Date: 1/01/2022

Covenant Lab Services DBA Covenant Certified Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Personal Information: Name, email address, phone number, mailing address, payment details, and other information you provide when booking a service or making an inquiry.
Non-Personal Information: Browser type, IP address, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

To provide and manage our services.
To process payments and send invoices.
To communicate with you about appointments, updates, and promotions.
To comply with legal obligations or protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data:

With trusted third-party vendors for payment processing or service facilitation.
When required by law or legal process.
To protect the rights, property, or safety of Covenant Certified Solutions or others.

4. Cookies

Our website uses cookies to enhance user experience and track website usage. You can disable cookies in your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Access: You have the right to request a copy of your personal data.
Correction: You may request corrections to inaccurate or incomplete data.
Deletion: You can request the deletion of your data, subject to legal or contractual obligations.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Information

For questions about this Privacy Policy, contact us at:
Email: info@covenantlabservices.com
Phone: (813) 449-0997

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